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Can you give me an example of where refreshing the webpages would be important in the Permit to Work (PTW), in OHS Online?

Sure thing! That's actually a really great way of showing why it's important to refresh! Let's use the risk assessment as an example. When you add tasks to the risk assessment (section 3), each one is linked to the relevant PTW tab to which the task refers to. Once the tasks in the risk assessment have been saved, if you go and check the risk assessment reference section of the relevant PTW tab you will see that even though you have saved the details, they may not be seen in the risk assessment reference section. This is because the page needs to be refreshed first. Once this is done, the referenced task will display in the risk reference section: