How does the Other check option work in the Incident tab of the Permit to Work (PTW), in OHS Online?
A great question! It does seem a bit confusing when you first look at the fields which display on selecting the Other check option. However, there is a very good reason for this which we'll explain in more detail.
In the situation of a visitor being hurt, the client has to take responsibility for the visitor, however, from the OHS Online side, the visitor is not an employee of the client, so their name cannot be selected in the drop-down field to complete the details. So, the way around this is that a client employee is selected in the dropdown field and the name of the injured person is entered into visitor details. When the details are pulled through into the client's profile in OHS Online, the visitor's name pulls into the incident details in the profile: