Why don't all the details show automatically in some of the Permit to Work (PTW) fields, in OHS Online?
Ahh, you've raised a very important point here! Good spot! The answer is very simple, there are no relevant details in the associated profile. What this means is that important details are missing from the profile, which need to be inputted into that profile (the profile could be either the contractor or the client). When these details are added, they will display correctly.
To understand this from a slightly different perspective, the PTW looks at the database in OHS Online. If there is no data in the relevant field, the PTW cannot simply populate it. Let's use the administrative section as an example to show this more clearly: