HelpFiles for SafetyWallet
Ah, yes, where to begin? Logging on to your SafetyWallet profile is very easy. You should have received an email with your logon details already. You have! Excellent! Click on the link in the email, which will take you to the SafetyWallet homepage. If you don't have the link, here it is for you:https://www.safetywallet.co.za/Click on the Login option on the option menu and the following View Full Answer
Yes, we've all done that at one time or another! Don't worry though, it's all good! Simply go to the SafetyWallet homepage to get yourself sorted out. If you don't have the address, here it is: https://www.safetywallet.co.za/
Once you're there, enter your email address in the username field and then click on the Lost Password link. Your login details will be emailed to you:
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Ahh, yes, that may seem frustrating! However, there is a simple reason for this and that is the fact you have not had an audit performed yet. So, in the same way you are frustrated, SafetyWallet is also frustrated because it can't get busy helping you improve your health and safety because there is no information for it to work with. You need to have your audit performed first and then View Full Answer
Oh yes, that's the Whatsapp logo and link. When you click on the logo, a larger icon will open, which allows you to contact us and get help quickly and easily:
The larger icon which appears, shows four different contacts who you can get in touch with. Each contact deals with a specific region of the country. If you're not sure who to View Full Answer
That's a good question. The 'Learn More' buttons are help buttons, which, when they are clicked on, reveal details, designed to help you in SafetyWallet. The details revealed will relate to the section below the button and each button works on a 'toggle-on, toggle-off' principle, where the 'toggle-on' reveals information and the 'toggle-off' hides the information:
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Unfortunately, no! It's not that easy! The SafetyWallet Reward button shows you the other membership options and their rewards. To change this and get more rewards, you would have to upgrade your membership. The Compliance Reward button shows you the rewards you can get, depending on your compliance status. To change this and get more rewards, you would have to fix audit findings to improve your c View Full Answer
Ah, yes! The reward buttons you are talking about are the SafetyWallet Reward, the Compliance Reward and the Contractor Reward buttons. Yes, when you hover over them, they do change their shape. You should also notice that when their shape changes you see more information:
All that is happening here is that SafetyWallet is showing you View Full Answer
Okay, that sounds like it might be your web security protecting you from unwanted pop-ups! What you need to do here is to allow your browser to accept pop-ups from the SafetyWallet website. To do this, you will need to go into your web browser settings. Let's show you how to do this in Google Chrome.Open up your Google Chrome web browser. Click on the burger menu (three dots) in the top View Full Answer
Okay, that sounds like it might be your web security protecting you from unwanted pop-ups! What you need to do here is to allow your browser to accept pop-ups from the SafetyWallet website. To do this, you will need to go into your web browser settings. Let's show you how to do this in Mozilla Firefox.Open up your Mozilla Firefox web browser. Click on the burger menu (three horizontal l View Full Answer
Yes, there is one condition which does apply to the contractor rewards on SafetyWallet and that is the contractor has to be a member of SafetyWallet for the reward to be applied. View Full Answer
Another important question! A contractor's validity is measured from the tax invoice used to verify the contractor. The date of the tax invoice is used as the start date for the contractor period, with the period expiring a year from the start date. View Full Answer
An important question! A contractor will be valid on your contractor register for a period of one year. View Full Answer
No problems! Simply submit the first tax invoice to us for verification. On confirmation, this will start the rewards period for that contractor. Then, in the last month of the year period, submit your latest tax invoice from the contractor. Once verified, the rewards period will reset to a new year, dated from the invoice date. There is no need to submit invoices monthly. View Full Answer
Good question! You can still put forward a non- SafetyWallet contractor for vetting. What will happen is the contractor will be placed in a listing, a sort of limbo. We would then like to contact the contractor and get them enrolled on SafetyWallet too, so we can help them with their health and safety and provide them with an opportunity to enjoy our rewards. The moment the contractor becomes a me View Full Answer
Not really! While it might seem unfair, it forms part of our strategy to improve health and safety in South Africa, improving contractor compliance in the workplace. By encouraging contractors to join SafetyWallet we can help improve compliancy in the workplace and improve the likelihood of ensuring all employees in the country go home safely to their loved ones. View Full Answer
Absolutely! You can insist that all your contractors become SafetyWallet members. Encourage them to join or get them to contact us to find out more. By improving the compliancy of contractors in the country, you can have the peace of mind that contractors selected from SafetyWallet will be safer in their operations, meaning a lessor likelihood of you experiencing a serious incident due to contract View Full Answer
A health and safety audit is an objective and impartial assessment of your business, with respects to your compliance to health and safety legislation. View Full Answer
No! Unfortunately, it doesn't (it's not meant to). A health and safety audit simply determines where your business stands in respect of health and safety legislation. View Full Answer
That's a good question! There is a good reason why as well; actually, there are a couple of good reasons why. Firstly, the audit questions are linked directly to legislation so an audit establishes exactly where you stand with regards to health and safety. Knowing where you are (whether it's good or it's bad), allows you to determine a plan of action and thereby take constructive action to fix thi View Full Answer
After an initial health and safety audit has been conducted, a health and safety audit is conducted annually. This allows the business time to make improvements and also allows adjustment checks to be made should legislation change during the year. View Full Answer
That's an awesome question! To answer this best, we have to share some bad news and some good news. The bad news first; health and safety is driven by legislation! A number of Acts, a series of Regulations, Standards and By-laws means there is a lot of red tape. View Full Answer
Well, it doesn't exactly but what it does do is provide the context as to why health and safety is the way it is. Now for the good news; we've taken all of the red tape, placed it into our audit and created a simplified way to explain the outcome in a way that makes sense to you. If it's easier to understand, it's easier to fix!
Now all that hard work just got easier! View Full Answer
Unfortunately, you cannot! Any audit of this nature, has to be objective in order for it to be considered credible. When you conduct this type of audit yourself, credibility is immediately questioned because the process can be interpreted as being subjective not objective. View Full Answer
A health and safety finding is the description of something which has been identified in the audit which does not comply with health and safety legislation. It can be an act (action), an omission or a situation. View Full Answer
Nice question! When Makrosafe completes the work on behalf of a member, to resolve a finding, the finding will be closed by Makrosafe upon completion of the work. When a member completes the work to resolve a finding, the finding cannot be closed by the member. It can only be closed once the work done has been verified by Makrosafe. Once verified, Makrosafe will close the finding. View Full Answer
Whilst this would be quicker, it's true, this would break audit protocol. In the same way an audit is carried out objectively by an external party, to give validity to the audit, so any changes on improving the compliance in respect of the audit must work the same way, to give credibility to those changes. Hence, the system does not allow a client user to close findings. View Full Answer
This is a very important question and the answer is very simple! Any actions you take to improve your compliance rating, need to have findings removed. In order for a finding to be removed, it must first be confirmed that it has been done. Only then, can it be removed. View Full Answer
Yes, you will! A charge will be rendered to perform the verification of the action you've taken. The cost will vary and depends on two factors; whether a desktop verification or a physical verification is required and how long it will take to perform the actual verification. View Full Answer
A desktop verification means the actions you've taken to improve your health and safety can be confirmed on the OHS Online system. Any charge made will be purely for the time taken to verify the action on the system. A physical verification means the action you've taken requires a practitioner to come out and make a site inspection to verify the health and safety actions taken. Any charge will inc View Full Answer
A health and safety audit report is a document explaining the outcome of your audit and your compliance rating percentage. The document breaks down the audit into different sections which explain the various aspects of your health and safety audit. View Full Answer
That's a great idea! Let's examine the first section of the report! This contains all the formal bits; the name of the company, where the audit was conducted, the date it was done, etc.
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Ahh, good question. But don't sweat it! It's all good! The graphs follow the formal introduction of the report. Whilst these might seem confusing at first, the clue to understanding them lies in the titles; the graph on the left says 'Contributing Legislation' and the graph on the right says 'Overall Compliance Rating':
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Again, a good point! So, let's break it down a bit further. Firstly, the bar graphs on the left highlight how the different types of legislation affect you specifically, while the bar graph on the right shows how these fit together overall and give your compliance. View Full Answer
Okay, no problems! Let's track backwards slightly. Remember earlier we spoke about how there are a number of different types of legislation. Each of the three bar graphs represent a different type of legislation affecting your health and safety:
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Another good question! Each type of legislation is weighted differently, based on its importance. Acts are the driving legislation so they have the highest importance (and greatest consequences) so they represent 0.70 of your compliance score. Regulations have a 0.20 weighting and Standards and Bylaws a 0.10 weighting.The weighting now ties back to the bar graphs. Now when you look at t View Full Answer
Yeah, you got it! Awesome! The finer details also provide guidance on which findings should be given priority so the greatest risks can be removed and the maximum improvements made to improve your compliance rating. View Full Answer
Sure, happy to do so! As the graphs show, green means compliance and red means risk. The greener your graphs are the more compliant you are to health and safety legislation. The redder your graphs are the greater risk your business is exposed to, with regards to health and safety legislation. So, remember, 'GREEN is GREAT and RED is RISKY!' View Full Answer
A good question! Risk is a common expression we see used today. In our scenario, the health and safety context, it means we are looking at the likelihood of a serious incident or accident happening and the ripple-effects which arise from this.Let's rewind very briefly! Safety legislation is the only legislation which is written in such a way that any finding arising automatic View Full Answer
Yes and No! If you are doing nothing to improve or address health and safety concerns in your workplace(s), then 'Yes', you should be worried. At some point it will catch up with you, if you are an employer. If you are taking time and providing resources which can show you are making a concerted effort to improve and address health and safety concerns in your workplace, then View Full Answer
Ahh, yes! After the graphs comes the legislation, all the 'red-tape'! Don't worry though, all we are doing here is listing the different health and safety legislation which affects your workplace. In this way you know what legislation affects you.
You will notice your legislation is organised into the same section types described in the bar graphs earlier on, with the values View Full Answer
Don't get concerned! This list is simply showing you what legislation is not applicable to your workplace. It's there as reference between audit cycles which creates a form of transparency. We don't know what will happen in your business, you may expand operations or move premises, which results in legislation previously not applicable to now being applicable:
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Well, we've gone through all the informative and measurement parts of the audit report, now we get down to the nitty gritty part; the meat of the report, the actual audit questions and their answers. This section displays each audit question and its answer, legislative section by legislative section:
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A health and safety Action Request (AR) report is a document describing all the health and safety findings which have been identified in your business. Think of it as a road-map, another guide to helping you fix and improve your health and safety compliance.
The document is dynamic in nature. Initially, it shows findings identified in the audit. As findings are fixed these are rem View Full Answer
Awesome! As a new SafetyWallet member you've taken the plunge and logged on to your SafetyWallet dashboard. That's great! This is your first big step towards your health and safety compliance!Yes, I know, it does look quite daunting but don't worry, we're here to help you! We'll show you what's what and before long you'll be whizzing through this stuff like a pro!A View Full Answer
Ahh, yes, this happens when an audit is due immediately or is overdue and it has not been done. It is the system's way of saying either an initial audit needs to be conducted or an annual review audit needs to be conducted.To fix this problem, check the orange Request Audit which appears on your Dashboard at this time, to check what your audit will cost. In most cases, the price should be very aff View Full Answer
No problems! If you take a look on your dashboard, you'll see at the bottom of your Your Dashboard section that there is a button, Request Audit. This button only appears when an audit is required. At any other time, you won't see this button:
When you click on the Request Audit button, a pop-up will display, which shows details of yo View Full Answer
Let's look more closely at these help buttons and see how they help you! There are two of them; the 'What is my New Audit Cost' button and the 'Request Audit' button:
So, the 'What is my New Audit Cost' button allows you to check what your next audit will cost you.
The 'Request Audi View Full Answer
Ahh, well now that all depends upon you! You see, your next audit (review audit) will be discounted, just like the initial audit you have just done, was discounted. In the case of your initial audit, it was an 80% discount. Your review audit discount differs though and will be dependent entirely upon what your compliance rating is. So, the action y View Full Answer
Ahh, well that all depends on you! You see, your next audit will be discounted, just like the initial audit you have just done, was discounted. That was an 80% discount. This discount though will be dependent entirely on what your compliance rating is! You and your actions determine the level of discount you get! Let's use an example to show this clearly:
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Ahh yes, you've suddenly got some more buttons appearing in the Your Dashboard Details section. Well, this is all to do with the time on your audit and when your next audit is due. Let's take a closer look and see what's happening:
Okay, what's happening is that the time on the countdown to your next audit is now View Full Answer
This is very simple, if you do not schedule and have your annual review audit performed, your dashboard will grey-out and prevent you from continuing to use it: The appearance of the help buttons acts as a reminder of the need to schedule your audit review. These also act as a means of scheduling your audit too. Pretty handy, hey? View Full Answer
SafetyWallet greys-out your dashboard because your annual review audit is overdue and has not been performed. An annual audit review of your health and safety system is important to continually check health and safety compliance. A year is a suitable checking period as this period also allows changes in the workplace or changes in general legislation or even changes in legislation affec View Full Answer
Ahh, this brings us onto the next section after the Audit section. It may be a small section but it is also a very important one; as they say, dynamite comes in small packages! You want to be keeping a close eye on this section. It's your SafetyWallet Status section and it shows you what different rewards you have and how these add together to give you y View Full Answer
Sure, no problems! These are two important questions! The idea here is that you can see your current compliance rating and then get an idea of what your improved compliance rating would look like when you take actions to fixing your findings, before you actually fix them.So, let's look at this more closely by starting on the left-hand side with the Current Audit Co View Full Answer
Yes, that's correct! However, it's based on one important consideration; it's your new compliance value only once you have resolved all the findings associated with the categories you have selected, hence its name, Potential compliance. View Full Answer
Remember, this is your current compliance value. You haven't done any actual work yet to resolve those findings. At the moment, you are testing possible strategies (solutions) to fixing some of your findings and improving your compliance rating (and workplace health and safety). Clicking on a button doesn't fix your health and safety but it does help you plan a way to fixing your health and safety View Full Answer
That's a very good question and an important one too! The colours on the compliance gauge provide a visual indication of your level of compliance:Blue - this indicates your compliance rating is 'Non-compliant'.Bronze - this indicates your compliance rating is 'Compliant', to a bronze rating (89% - 93%). Silver - this indicates your compliance rating is 'Compli View Full Answer
Good question! Each of the Bronze, Silver and Gold compliances relate to the level at which your compliance rating stands, with bronze being the lower level and gold the highest level of compliance. The different compliance ratings and their values are:Non-compliance (Blue) - Below 89%Bronze compliance (Bronze) - Between 89% and 93%Silver compliance (Silver) - Between 93% and View Full Answer
These 'boxes' are here to act as guides, providing information to you which can help you as you work on improving your health and safety. In the case of the left-hand boxes, they provide information on the rough amount of effort required to resolve the findings, as well as an approximate time it will take to resolve the findings, based on the category or categories selected:
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As with the 'boxes' on the left, the right-hand 'boxes' are also guiding, providing you with information which can help you as you work on improving your health and safety. In their case, they briefly explain the Potential Compliance information and also how your SafetyWallet Compliance status can improve your rewards as you take actions to resolve the findings:
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A good question! This is the section where you will find your all your different health and safety categories, which are applicable to your specific health and safety situation. The Categories section follows on from your SafetyWallet Status section and is a very important section because this is where all the magic starts to happen!Remember that complex and intimidating docu View Full Answer
A category is simply a really neat filter which places specific audit findings, which have a common theme, into sections where they're described in more simple laymen's terms. There are 25 categories in total, placing all your audit findings into categories and covering just about everything in health and safety:
If you're not sure e View Full Answer
Yes, a filter! A really cool one which takes all the hard work out of understanding all that complicated legislative audit jargon. It's really quite simple; all of your findings from your Audit Report are filtered into one of the 25 categories and all you do is choose the category you want to find the findings you want. Incidentally, these details will also correspond to the Action Requests (ARs) View Full Answer
When you click on a category, you are really clicking on a select button. The category name determines what you select and applies that filter. When you do this, a number of really cool things happen: 1/. The category you have selected changes to blue. This is to remind you that you have selected it. 2/. The Guidelines section opens, displaying all your findings und View Full Answer
The first thing to remember is, don't worry about these changes! These things are all designed to help you. When you select a category, your findings are highlighted (filtered) to help make them easier to understand and to help you to keep them in focus. At the same time, your compliance rating value is adjusted on your Compliance Gauge, allowing you to see just how much your View Full Answer
Yes, you can. If you really want to, you can click on all the categories! But this is not very helpful though because it just opens all the filters and reveals all of your findings in the Guidelines Section.The purpose of clicking on a category is to determine all of the findings you have of a particular type and how they can improve your compliance so you can then focus on f View Full Answer
A good question! And the answer is very simple; you may want to put a strategic plan into place to improve your compliance rating to a certain point or by so much. Let's say you want to improve your compliance by 20%. How do you know how to do that?This is where the Category option, the Guidelines Section and Compliance Gauge work together to help you. They allow y View Full Answer
No, not at all! The categories are numbered and are generally arranged in a logical order which would be used to fix health and safety concerns but there is no rule which forces you to fix them in a particular order.The idea of the categories is to place the audit findings in a simpler format which allows, you, the user to understand them better. This allows you to strategise and determ View Full Answer
Yes, you can but it's not advisable to do so! The main reason being that, if you forget what you've done and login at a later date, you may be confused by what your Dashboard is telling you.Let's explain this briefly in more detail. Whenever you select items in your Dashboard, such as your categories, SafetyWallet assumes you are going to follow these through to an order. If you do noth View Full Answer
Unfortunately, they won't. You will have to deselect the actual findings in the Category first and then deselect the Category itself. View Full Answer
Ahh, yes, the Guidelines Section! This plays a very important role in SafetyWallet and is exactly what it says it is! It is a guide to help you improve your health and safety. But first, before it can act as a guide, it waits for a category to be selected:
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As we've already said, the Guidelines Section displays the findings from your audit. So, by addressing and resolving these findings, you not only improve your compliance but also you improve health and safety in your workplace. View Full Answer
Before we go further to explaining this, you first have a choice to make; will you take action yourself to fix your findings? Or, do you want assistance fixing these findings? The choice is yours! Either way, the Guidelines Section of your SafetyWallet will help you!While you think about that, let's look more closely at the Guidelines section to understand it better; next to each findin View Full Answer
No problems, we've got your back here! You want to fix things and improve your health and safety and we want to help you! Don't worry, even though we may help you, you will still get your reward increases; they are based on your compliance rating, not on who does the work. So, breathe easy, help is only a click away (almost)! Let's see how the Guidelines Section is View Full Answer
So, you're going to fix some findings yourself, that's awesome! We want you to get 'hands-on' and fix things yourself. That way all we have to do is reward you for your efforts. The rest takes care of itself then, cool!When you do the work yourself, the way you use the Guidelines section changes; all the costing fields can be ignored, as you do not need these. You View Full Answer
Oh, yes, don't worry, it's an easy mistake to make! What's happened is that you've not deselected options you will have selected when you previously opened your Dashboard. It's important to remember that whenever you select items in your Dashboard, such as findings you want to fix, if you do nothing to action them, you need to deselect them. SafetyWallet does not automatically deselect View Full Answer
Okay, so immediately next to the section title is a quantity field, defaulted to a unit. Next to this field is the unit cost field, displaying the cost of that single unit. This is designed like this because often (not always), there is more than one unit required to resolve a finding.For example, a common fix for resolving risk assessment findings is the addition of tasks to View Full Answer
I'm glad you asked that because it's really important! Remember, SafetyWallet is all about rewarding you for taking action to improve your workplace health and safety. The next field, the your rewards field, displays the discount you will get if you place an order with us to help you. This corresponds exactly to your 'Your Rewards' statement in your Audit Feedback Section, at View Full Answer
To explain how these two buttons work best, have you decided on an answer to my question earlier? Will you take action yourself to fix your findings? Or, do you want assistance fixing these findings?When you take action yourself to fix your findings, you would use the 'Verify' button in the Guidelines section. This lets us know you want help confirming your work has been done View Full Answer
Ahh, so you want to place an order then! Okay, let's see what happens when you click on the 'Order' button. Well, there are a couple of things which happen when you do this; firstly, the Order button changes colour to green, indicating you have selected it and secondly, the Summary section will change and show the lines you have selected:
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Ahh, so you want to some help but there's no costing showing and you need to know what the cost will be! Okay, let's see what happens when you click on the 'Quote' button. Well, there are a couple of things which happen when you do this; firstly, the Quote button changes colour to green, indicating you have selected it; secondly, the Summary section will change and show the lines you ha View Full Answer
Ahh, so you've sorted out dome of your findings and now want to have them verified and removed. That's awesome! Okay, let's see what happens when you click on the 'Verify' button. Well, there are a couple of things which happen when you do this; firstly, the Verify button changes colour to green, indicating you have selected it; secondly, the Summary section will change and show the lin View Full Answer
That's a very important question you've asked! You are quite correct though; some lines do show only an order button while others only show a quote button. There is an important reason for this, lines which have been costed, allow you to place an order. This is because they are simpler to cost. However, some lines are not so easy to cost, so instead, you need to request a quote so we ca View Full Answer
That's a really great question! To answer that, we've actually created a section in your dashboard where you can play around with this to find out! It's called (wait for it!) the How Can I Make My Savings Even Better section (that's original!) and it follows on from the Guidelines section.In order to use this, you need to select items in your Guidelines section by clicking on the Order View Full Answer
Don't stress, this is very easy to do! Adjust the reward button settings in each reward line, to match the settings of each reward in your SafetyWallet status:
To change the Membership setting, click on the Membership reward button. Select the Family Circle membership option by clicking on it and then repeat for each of the other rewa View Full Answer
Okay, now that you have your current reward status sorted, it's time to play! And that's exactly what this is for, to play around and see what savings you can make. Think of it as a test calculator to see what can happen. Remember though, the calculator only applies to one order; the one you have partially setup to test. This provides an idea of your savings on one particular order; ima View Full Answer
Okay, you raise a good point, however you're forgetting something! Remember, this is one order and it's only for three appointment letters (and, in actual fact that's not a bad saving after all)! So, let's think a bit bigger and really see the effects; let's say we want to place ten people on fire-fighting training! How would the savings benefit us now? View Full Answer
First up! We need to undo what we've done so, let's undo and change the settings we have; we need to deselect the partial order we currently have setup, we need to deselect the category we are on, we need to change the category from Appointment Letters to Training, we need to select the fire training, we need to set the fire training to the right number of persons (units), we need to cr View Full Answer
We've made this a bit easier for you! At the bottom of the How Can I Make My Savings Even Better section, we've placed a membership upgrade button for your convenience. So, if you want to start improving your rewards to get those better savings, you can start right away by upgrading your membership. How's that for convenience!`Click on the 'Upgrade My Membership Now' button. This will p View Full Answer
We've made this a bit easier for you! Right after the How Can I Make My Savings Even Better section, we've placed a I Want to Upgrade my Membership button conveniently for you to use! So, if you want to start improving your rewards to get those better savings, you can start right away by upgrading your membership. How's that for convenience!
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No problem! A simple click of a button and you're all done! Simply click on the Print Quote button and a draft quote will be printed as a PDF file. All you have to do is print this and get it signed!
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Okay, there a couple of simple steps you need to follow to place your order with us. Before we get started showing you how though, let's recap on a few things, using the example of the three appointment letters to highlight this:1/. We've selected the category option displaying the findings we need help with to resolve; in this case, the Appointment Letters category. 2/. We've sele View Full Answer
Okay, so you're happy with the pricing and you want to place your order, that's great! Get that order number ready because you're going to need it now! Input it in the Order Reference field and click on the Place Order button. A pop-up will display, asking you to confirm your order placement. Click Ok and that's it! All done! You'll be taken to a confirmation page to let you that we kno View Full Answer
So, you need some help fixing a finding and you've selected what finding you need help with. You've clicked on the Order action button and checked your rewards discount is correct. Now you need to tell us about it.This is where the Summary section comes into play! You will find the Summary section at the bottom of the dashboard page, after the How Can I Make My Savings Even Better secti View Full Answer
Contractor control on your premises is a very important aspect of health and safety. The contractor and his employees will not be familiar with your premises or the hazards they could possibly encounter while on your premises, increasing the chances of a serious incident occurring.They are also an unknown entity, which means you, as the employer, will not know how safe they are when the View Full Answer
So, you've used a contractor from the contractor listing and now you want to add them to your profile to improve your Contractor Rewards, great stuff! Simply locate the contractor in the Contractor Listing and click on the 'Add to My Contractors' button. View Full Answer
Yes, this may seem a bit odd but in actual fact it isn't. SafetyWallet provides a convenient point for you to add a contractor to your profile, however, OHS Online is the database and main work place for your data. So, SafetyWallet places the selected contractor into the vetting queue. OHS Online is where you follow up and complete the vetting process so your chosen contractor can be added to your View Full Answer
A very important question! Unfortunately, this is not the fault of SafetyWallet. It's actually linked to the contractor and their profile. It means that when the contractor was setup, they did not provide details for a contact, their email or their website address, so SafetyWallet cannot display the details you need to contact them. This is why it's very important that when you are setu View Full Answer
A very good question and a very important one too! There are actually a few important details which you need to provide to make sure your contractor profile is correct. These are as follows:1/. Contact Name - this would be the name of the person in your company who would manage new sales or services to clients. 2/. Contact Number - obviously, if we have a name, we also need a numbe View Full Answer
Keywords are a crucial aspect to the contractor listing and your being found by prospective clients! Think about it! When you go onto Google, you enter keywords to search for a topic! This is the same thing, only this time, it's you that you want to be found. Think of up to 15 words that would best describe the services you offer and SafetyWallet will use these for you to be found (we can add a fe View Full Answer
Ah, yes, good spotting! The 'Add to My Contractors' button can actually have three different settings, depending on the contractor's status in relation to YOU. Where the contractor has no link to you, you will see the 'Add to My Contractors' button, allowing you to add the contractor to your profile. If you wish to add the contractor and have clicked on the 'Add to My Contractors' butto View Full Answer
Ah, yes, the Contractor Directory! This is simply a listing of potential contractors or suppliers whose services you may want to use in the future. As a SafetyWallet member you have the choice as to whether or not you wish to be visible on it. View Full Answer
This is an important question! Why indeed? Well, there are a number of reasons why the Contractor Directory is useful to you:1/. You are able to search and select the services of contractors quickly and easily. Their details are listed clearly, allowing you to make direct contact with them, with no fuss or hassle. 2/. The contractors listed here are also like-minded businesses who View Full Answer
That's easy! Simply locate it on the option menu, located at the top of each SafetyWallet page. Click on the option called Contractor Directory. It will turn orange when it is highlighted:
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No problems, let's take a closer look, shall we! When the Contractor Directory opens, you will three main parts to it:
Let's look closer at the first part first, the search function! The first field in the search function is the Keyword field and this allows you to enter words which the contractor is most likely to be searched under.T View Full Answer
Contractor vetting is the process of checking and confirming that a contractor has been genuinely used by a SafetyWallet member. View Full Answer
A contractor is vetted before it's added to your contractor register to ensure that their use is genuine. We want to reward you for your efforts with contractors but it is also important that we need to know they have been used in order for the reward to be valid. View Full Answer
A contractor is vetted by checking they have been used by a client. To check they have been used we require a copy of a legitimate tax invoice used in the servicing process. View Full Answer
The vetting process of a contractor is very straightforward. Simply add the contractor details in the Contractor Vetting page on OHS Online. Upload the tax invoice confirming the contractor services and then sit back and wait to hear from us. We will verify the invoice and, once verified, automatically add the contractor to your contractor register, where you can begin to benefits from the rewards View Full Answer
The My Profile tab is the second tab on your Members Account page. This tab allows user details to be entered, displayed and updated:
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Updating details on your profile is very easy indeed! Simply edit the relevant lines of your profile and then click on the Update Account button at the bottom of the page. View Full Answer
It's not actually two shipping addresses you have, it's two options for where you can have orders shipped to! SafetyWallet defaults the address used to your actual address, however, it also provides an option for the order to be shipped to another address, should it need to be. View Full Answer
The Security tab is the third tab on your Members Account page and this allows you to change your password should you wish to. Changing your password is very straightforward. Simply, enter the details of your password in the first field and then re-enter them in the second field to confirm and then click on the Update Password button to change your password:
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That's easy! Simply locate it on the option menu, located at the top of each SafetyWallet page. Click on the option called Your Account. It will turn orange when it is highlighted and when you select the Your Account option, it opens onto your Members Account page:
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The Return on Investment tab is the first tab you will see on your Members Account page when it opens. The main purpose of this tab is to provide details of the return on your investment as you use SafetyWallet to improve your compliance rating, by displaying details of what you have spent and what savings you have made:
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Absolutely! Above your financial indicators, there is a date range selector, which allows you to select a date range of your choice. Once the range is selected, click on the update button and the details of your orders and membership cost line items will adjust accordingly and your financial indicators will refresh with the adjusted information:
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The Return on Investment tab is the first tab you will see on your Members Account page when it opens. The purpose of this tab is to provide details of the return on your investment as you use SafetyWallet to improve your compliance rating, by displaying details of what you have spent and what savings you have made:
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That's very easy to do! Above your financial indicators, there is an orange update button, which, when clicked on, will update your return on investment financial details:
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The Your Order History tab is the last tab on your Members Account page. The purpose of this tab is to provide details of any orders you may have placed within SafetyWallet to improve your compliance rating. There are no functions on this page, it purely displays orders and their status:
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An excellent question! A health and safety policy is a document which describes how a company deals with health and safety in its workplace. Its existence shows that a company is serious about maintaining a healthy and safe workplace and it is considered to be the driving document behind a company's health and safety system. View Full Answer
A health and safety policy is strongly advised in section 7 of the OHS Act. This makes it a good reason to have one. However, this is not the only reason, there are also a number of other very valid reasons why you should have a health and safety policy: 1/. A health and safety policy shows a company is serious about and is committed to ensuring a healthy and safe workplace. 2 View Full Answer
A risk assessment is a really cool and important tool which is used in health and safety. Through it, all workplace hazards are identified, evaluated and quantified. This allows them to be ranked from the most serious to the least serious. This is really cool because it acts as guide providing direction on which health and safety actions are the most urgent to fix.
Next, preventative a View Full Answer
The answer to this has a really cool aspect and a not so cool aspect. Let's get the not so cool aspect out of the way first! Here's where the red-tape rears its ugly head! A risk assessment is driven directly by legislation. Its importance is emphasised by a paragraph within the OHS Act directly implying a risk assessment be conducted. This means any failure to conduct a risk assessment View Full Answer
The main reason is that it's really important! Often, when the Department of Labour conduct a visit to your premises, the risk assessment is usually one of the first documents the Inspector will ask for to review. By conducting a risk assessment of your business, you fulfil an important requirement of the OHS Act, identifying health and safety hazards within your business. At the same time, it pro View Full Answer
If the risk assessment is completed in full, then the answer to this is 'yes', it will. The important bit to note here is 'completed in full'. What do we mean by this? Well, simply put, we mean completing the initial identification of and quantification of hazards in your workplace and then putting all their control measures into place.
There is a common misconception that si View Full Answer
No, not really, remember the risk assessment is driven by legislation. This means it has to be done. Plus, if you examine it closely, it is a really cool tool for keeping the workplace healthy and safe.
You're quite right though; it is a lot of work. But, remember two important things here; the great thing about a risk assessment is that it places work into an order of priority, so you View Full Answer
A good question! There are a number of different types of risk assessment which can be done. We use a Task Risk Assessment (TRA).
This method is a simple, easy to understand and practical method which identifies all the tasks you use within your business. Each task is then analysed to determine the hazards associated with its use. These hazards are then analysed, quantified and prioritised for ac View Full Answer
Unfortunately, not! In most cases, any task you perform in your workplace will involve a combination of the category types. They dovetail and overlap one another, providing a comprehensive set of controls for any particular task. So, you may need to put an extractor (engineering control) in the workplace to remove any dust created during a task but at the same time, include a safe opera View Full Answer
Another important question! When we discuss 'External Risk' in this context, we are referring mainly to contractors and the risk they bring when they work on your premises. We discuss 'Internal Risk' in this context, to apply to all the other factors you are controlling in your risk assessment. We're not trying to confuse you anymore than we may have here. All we are doing is separating View Full Answer
Absolutely! In fact, we encourage you to do the risk assessment yourself, as you will gain a much better grasp and understanding of the hazards you face in your workplace.
However, it is important to know though, that your risk assessment must be conducted by someone who has a firm understanding of how to conduct a risk assessment. If you need to send someone for training or indeed, you View Full Answer
A very good question and an important one too! So, no problems, let's get to it! The Risk Assessment Methodology Calculator (RAMC) is a tool used to objectively categorise the Severity (Consequence) and Probability (Frequency) of a hazard. The probability looks at the likelihood that an incident will be caused by the hazard, while the severity looks at the outcome the hazard causes if a View Full Answer
Great question! The risk a hazard represents, is calculated by the product of the severity of the risk by the likelihood it will happen; Risk = Severity x Likelihood. The resulting product value is then compared against another tool, called the Risk Category table, to determine and categorise the level of risk the hazard represents. The Risk Category table is shown below:The Risk Catego View Full Answer
Simply put, yes, you do! Don't stress too much though. Since you're a SafetyWallet member, you have access to OHS Online, which means you can create your risk assessment online, which means you can create your risk assessment quickly and efficiently. Simply find and select your task from our library of tasks and insert it into your risk assessment. The hazards associated with the task will automat View Full Answer
Before we run through the actual process of doing the risk assessment on the system, let's just take a moment and check we have all the things we need in place:1/. Task Evaluation: Has a physical examination been of your workplace been made and have you identified all the tasks in your business and evaluated what these tasks involve in order to determine the hazards associated with them View Full Answer
You won't find the risk assessment option available on SafetyWallet. If you recall, the driver or workhorse behind SafetyWallet is OHS Online. This is where you will find the risk assessment option. View Full Answer
Sure, no problems at all! Let's look at where you can find it first. The first thing you have to do is logon to your company profile on OHS Online (if you've never done this, check out our help file section on logging onto OHS Online - maybe include a link here at this point):
When the Risk Assessment option is selected you will be ta View Full Answer
Sure, no problems. As we mentioned earlier, control measures are actions you take to reduce the potential exposure of a hazard to anyone in your workplace. By implementing these control measures and reducing the risk exposure, you reduce the number of injuries in your workplace, making it both healthier and safer.
We place control measure actions into five major categories. M View Full Answer
This explains what a bus is, example answer. View Full Answer
A category is a really neat filter which places all your audit findings into categories, allowing them to be more easily recognised and described in simple laymen's terms. There are 25 categories in total, covering just about everything in health and safety:
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